Mental Health Communication Tools
Each year, 20% of American adults face a mental health condition, and 1 in 25 lives with a serious mental illness. However, research and experience show that shifting how we talk about mental health can help reduce stigma and stereotypes.
Journalists and frontline healthcare providers (e.g., physicians, nurses, pharmacists, etc.) have a powerful influence on how society views and talks about mental health and serious mental illness. Training these professionals — especially students — to communicate accurately and sensitively about mental health can create a ripple effect of positive change.
In 2019, with support from the Hogg Foundation for Mental Health, we created resources to address one key question; How can we best raing healthcare professionals and journalists in mental health communication, and why does it matter?
Mental Health Communication: What We Know and What We Can Do Better
Focusing on traditional journalists and healthcare providers, we reviewed existing research on mental health communication, including stigma, provider challenges, and journalistic framing. This whitepaper summarizes key findings and offers four evidence-based recommendations to improve communication. Our goal is to provide practical, approachable solutions; to help change how we talk about mental health.
One-pager summaries
For journalists
Journalists reach large, varied audiences, and influence the way Americans talk about mental health and mental illness. This guide offers tips for reporting accurately and sensitively to reduce stigma.
For medical professionals
This guide highlights common issues in healthcare related to how providers talk about mental health, and provides tips to help healthcare providers reduce stigma and improve mental health discussions.
Curriculum modules
Mental Health Conditions 101
This module covers the prevalence of mental health conditions, de-bunks common myths about people with mental health diagnoses, and teaches students how to reduce negative stigma.
Understanding, Recognizing, and Addressing Implicit Bias
This lesson helps students confront subconscious beliefs and biases about mental health conditions and teaches them how to reshape their thinking.
Download Instructor Guide
Download Lecture Slides
Download Supplemental Reading
Structural Competency
It's important to understand how political, economic, and social structures can both worsen mental health challenges and prevent folks from seeking treatment.
Download Instructor Guide
Download WHO Guide "Social Determinants of Mental Health"
Download Supplemental Reading
Non-Verbal Communication in Patient-Provider Interactions
This module teaches medical students non-verbal communication basics and tactics to encourage open discussion with patients about mental health challenges.
Download Instructor Guide
Download MedProGroup Patient-Provider Communication Guide
Standalone activities
Stigmatizing Patient Chart
Participants review a fake patient's medical charge with stigmatizing language and replace it with more sensitive, person-centered terms. The activity includes an instructor guide, a fake patient chart, an "improved" patient chart, and de-briefing discussion questions.
Communication Observation
Participants track how mental health is discussed in media, conversations, and their surroundings for 24 hours. The goal is to encourage critical thinking about the messages they encounter daily. The activity includes an instructor guide, a worksheet to record observations, and de-briefing discussion questions.
Resources
For more information on mental health, mental illnesses, and stigma visit these resources.
Hogg Foundation for Mental Health
National Institute of Mental Health
National Alliance on Mental Illness (NAMI) Texas
Centers for Disease Control and Prevention (CDC)
Substance Abuse and Mental Health Services Administration (SAMHSA)
American Psychiatric Association